Practice Information
Indigenous Acknowledgement
Burpengary Doctors acknowledges Aboriginal and Torres Strait Islanders as the first people of Australia and we pay our respects to the traditional custodians on whose land we walk, we work and we live. We pay our respects to Elders past, present and emerging leaders.
Staff Policy
Your patience is appreciated. Our staff have a very difficult task juggling the needs of doctors, patients and ringing phones.
As employers we value our staff and are obliged to provide a safe workplace. Patients who verbally abuse or threaten our staff will be asked to leave the practice and seek their care elsewhere.
Feedback and Complaints
We constantly strive to provide our patients with the best possible care an attention.
If you wish to provide feedback or are unhappy with the service provided to you, please contact our Practice Manager via email admin@burpengarydoctors.com.au
All complaints will be responded to promptly by our Practice Manager.
You may prefer to contact the Queensland Government centre for handling complaints. The address is:
Office of the Health Ombudsman
GPO Box 13281
BRISBANE QLD 4003
Ph: 13 36 46